Oreilly - Administrative Support - 1000000ESS0102
Oreilly - Administrative Support
by Stone River eLearning | Publisher: Stone River eLearning | Release Date: January 2019 | ISBN: 1000000ESS0102


Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can"t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever. In the Administrative Support course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
  1. Module One: Getting Started
    • Administrative Support 00:00:52
    • Getting Started 00:01:35
    • Workshop Objectives 00:00:36
  2. Module Two: Getting Organized, Part One
    • Getting Organized (I) 00:06:40
    • Getting Organized (I) Case Study 00:00:38
  3. Module Three: Getting Organized, Part Two
    • Getting Organized (II) 00:05:42
    • Getting Organized (II) Case Study 00:00:37
  4. Module Four: Managing Time
    • Managing Time 00:07:08
    • Managing Time Case Study 00:00:42
  5. Module Five: Getting It All Done On Time
    • Getting It All Done On Time 00:06:01
    • Getting It All Done On Time Case Study 00:00:42
  6. Module Six: Special Tasks
    • Special Tasks 00:06:25
    • Special Tasks Case Study 00:00:37
  7. Module Seven: Verbal Communication Skills
    • Verbal Communication Skills 00:06:01
    • Verbal Communication Skills Case Study 00:00:41
  8. Module Eight: Non-Verbal Communication Skills
    • Non-Verbal Communication 00:03:46
    • Non-Verbal Communication Case Study 00:00:43
  9. Module Nine: Empowering Yourself
    • Empowering Yourself 00:08:25
    • Empowering Yourself Case Study 00:00:39
  10. Module Ten: The Team of Two
    • The Team of Two 00:05:09
    • The Team of Two Case Study 00:00:40
  11. Module Eleven: Taking Care of Yourself
    • Taking Care of Yourself 00:04:28
    • Taking Care of Yourself Case Study 00:00:40
  12. Module Twelve: Wrapping Up
    • Closing 00:00:21
  13. Oreilly - Administrative Support


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